New Bankrate Campaign Mangager FAQs

New Bankrate Campaign Manager User Guide

How do I get to the new Bankrate Campaign Manager?

Login to the Advertiser Portal and go to https://advertiser.bankrate.com/campaigns

What is the next phase of the Advertiser Portal redesign?

We will continue enhancing the Campaign Manager, so check back for updates. We are also working on more robust reporting and we welcome your feedback as you explore the new tools. Please email Support@Bankrate.com.

Can I put the same state in multiple Ad Sets within a single Campaign?

Our overlap rules prevent more than one active Ad Set with the same state and product types (purchase, refinance, jumbo, conforming).

Can I day-part?

We are planning to build this functionality into the Campaign Manager in the future.

How can I track my leads and spend?

You can view your leads and spend for your account by going to Reporting. (https://advertiser.bankrate.com/campaigns/mortgage/reporting)

How can I take advantage of the new targeting functionality?

Separate Campaigns allow you to track and budget uniquely.

Ad Sets can be used to target certain states or groups of states for unique tracking and budgeting. You can also use Ad Sets to target product types (purchase, refinance, conforming, jumbo) uniquely.

What reporting is available?

To download detailed lead and spend reports for your account go to Reporting (https://advertiser.bankrate.com/campaigns/mortgage/reporting)

Who can I contact if I have questions?

The Support Team can be reached through the following channels: 

email: support@bankrate.com

phone: 855-733-0700

chat feature: available by clicking on the Green Chat button at the bottom right on your screen

Will the new Bankrate Campaign Manager work on any browser?

For best results, use Google Chrome.

Is the new Bankrate Campaign Manager mobile-friendly?

All of the functionality is available on your mobile device. However, we recommend using your desktop to manage your Account.