Troubleshooting

There are four reasons why this might have happened:

1. You do not have adequate funds in your account. This will occur if you have either reached your designated spending limit, or if you have not replenished the funds available in your account. If your account funds have depleted, then your links will be inactivated.
2. Your rates have become "stale." Be sure to update your rates at least once every seven business days, otherwise your listings will be inactivated.  
3. You have paused your campaign. You can log into your account and go to the Manage Campaigns section to see if you have paused certain products or states.
4. Your listing was found to be in violation of Bankrate's Quality Control Policy and removed accordingly. If this is the case, Bankrate’s Quality Control department would have sent you a mystery shopping failure notice.